Hik-Connect Mobile Client

hik-connect

The Hik-Connect mobile client (Android/iOS), which can generally manage Hikvision products, is designed for the phone or tablet. With the Mobile Client, you can remotely control devices (NVRs, DVRs, network cameras, indoor stations, doorbells, security control panels, the Pyronix devices, the access control devices, etc) via Wi-Fi, 3G, or 4G networks. You can also share your devices to other accounts and use devices shared from other users.

Installing the software

  1. Log onto the App Store.
  2. Enter “Hik-Connect” to search the mobile client software.
  3. Download and install it to your Android/ iPhone.

Select Country or Region at First Time Running

The first time you run the Mobile Client, you should select the region where your devices are located. Otherwise, the live view, playback and alarm notification of the devices will fail.

Visitor Mode

Visitor mode allows you to manage devices on the Mobile Client without registration. When you log in as a visitor, a visitor account will be created for you automatically, and the account will not change on the same phone or tablet.

Registration

You can register an account by your mobile phone number or your email address. With a registered account, you can log in to the Mobile Clients running on different mobile phones or tablets, which provides convenience for managing your devices.

Device Management

You can add devices to the Mobile Client, and configure device functions such as video and image encryption.

Favorites Management

You can add the frequently-used camera(s) to the favorites so that you can access them conveniently.

Share Device

You can share devices to other users. After that, they can access the devices according to the permissions you configured for them. You can also receive devices shared by other users.

Live View

You can view live video of the devices’ connected cameras. And some basic operations are supported during live view, including picture capturing, manual recording, PTZ control, etc.

Playback

You can search the recorded video files stored in the added device for remote playback.

Access Control

Access control is the selective restriction of access to a place or other resources. After adding access control devices to the Mobile Client, you can remotely control the doors, and configure duration in which the doors remain open. You can also filter and view access control device’s logs, which provide the information of access control events and related alarms, such as access controller tampering alarm. Besides the above-mentioned functionality, you can change supper password of the access control device.

Security Control

The Mobile Client supports video security control panel, Axiom security control panel (including Axiom Hub and Axiom Hybrid), and Pyronix security control panel.

Alarm Notification

Notifications about events triggered on the devices can be pushed to the Mobile Client if you enable the function. You can also check the event information on the Mobile Client and filter the information.

Answer Call from Indoor Station

If no one answers the call via the indoor station for a while, the call will be forwarded to the Mobile Client. You can answer the call, view the live video of the door station, as well as open the door.

Other Functions

This section introduces other functions provided by the Mobile Client, including fingerprint authentication, and management of the recorded (or clipped) video and captured pictures.

System Settings

This section introduces system settings of the Mobile Client, including hardware decoding, floating live view, resuming latest live view, etc.

How to Reset Password of DVR or NVR via the Mobile Client

If you forgot the admin password of a DVR or NVR, you can reset the password by scanning the QR code generated on the local GUI of the device.

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